Privacy policy on the processing of personal data
Issued pursuant to the Swiss Federal Act on Data Protection (nLPD) and Regulation (EU) 2016/679 (GDPR).
Data controller
The controller of personal data processing is ET Trade Tech SA, with registered office in Via Lugano 13, 6982 Agno (District of Lugano, Canton of Ticino, Switzerland). For any privacy-related question you can write to management@eureka-trade.com.
Data we collect
Through the “Preliminary assessment” form and the “Book a call” form we collect only the data you voluntarily enter: first and last name, company, email, telephone, country, sector, track of interest, destination market, the content of your message and optionally a technical attachment (sheet or presentation, max 10 MB). Mandatory fields are kept to the minimum needed to respond; please do not include sensitive data (health, political or trade-union opinions, etc.) in free-text fields. The site also uses an internal, privacy-friendly statistics system that records exclusively aggregated and anonymous data (pages visited, form submissions, clicks on contacts), with no cookies, no IP addresses, no advertising tracking and no user profiling.
Purposes and legal basis
Form data is processed to respond to your preliminary assessment or introductory call request and for the communications needed to evaluate a possible collaboration. The legal basis is the performance of pre-contractual measures taken at your request (art. 6(1)(b) GDPR); for generic requests for information we rely on our legitimate interest in responding to those who contact us (art. 6(1)(f) GDPR). We do not send newsletters or promotional communications: your data is never used for marketing purposes. As proof of compliance we store, together with each request, the submission date and the version of the privacy policy shown at the time of submission. The preliminary assessment service is free of charge, non-binding and does not constitute a mandate to operate.
Processing methods and retention
Data is processed with protected IT tools and appropriate technical and organisational measures to guarantee confidentiality and integrity: encrypted connection (HTTPS with HSTS), access to the reserved area protected by strongly hashed passwords, two-factor authentication and lockout after repeated failed attempts. We retain data for the time needed to handle your request and, in the absence of further contact, no longer than 24 months after the last interaction: an automatic procedure permanently deletes requests and attachments that have exceeded this term. If a business relationship is established, the retention terms provided by Swiss law for accounting and documentation apply.
Disclosure to third parties and transfers
Data is not sold or transferred to third parties for their own purposes. It may be processed, on behalf of the controller, by technical providers that ensure the operation of the site and the sending of emails (hosting platform and delivery service), bound by confidentiality obligations. Any transfers outside Switzerland or the European Economic Area take place only towards countries with adequate protection guarantees.
Your rights
As a data subject you can exercise at any time the rights provided by the nFADP and the GDPR: access to your data, rectification, erasure, restriction of processing, portability and objection. To exercise them, write to management@eureka-trade.com. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or, if you reside in the EU, with the supervisory authority of your country (in Italy: Garante per la protezione dei dati personali).
Cookies and local storage
This site does not use profiling cookies, third-party analytics cookies or advertising tracking tools: no consent banner is therefore required. Only technical tools necessary for operation and security are used: — two first-party technical cookies set by the hosting platform for security and traffic routing (__emg_vid, 12-month duration; __emg_sid, 30-minute duration), which are not used for profiling; — the browser's local storage, only within the reserved Admin area, to maintain the work session; — session storage, to avoid showing the same notice twice during the same visit; — a small aggregate, anonymous traffic statistics script from the delivery network (Cloudflare Web Analytics), which does not use cookies and does not collect personal data. Typefaces (fonts) are hosted directly on this site: no request is sent to third-party servers while browsing.
Changes to this policy
This policy may be updated over time. The version in force is the one published on this page. Last update: October 2026 (version 2026-10).
ET Trade Tech SA · Via Lugano 13, 6982 Agno, Svizzera